Support
Common questions are answered below. If you need more help, email us: we respond within 24 hours.
What’s free, and what does the unlock include?
Eight chapters are free: five across the career path, plus Big-O, latency estimation and Git, along with the career self-assessment result. A single one-time purchase unlocks every chapter, all fill-in templates and your personal growth plan, forever, including future updates. There is no subscription.
How do I restore my purchase on a new device?
Open the app, tap the ⋯ menu, then Restore purchase. Use the same Apple Account or Google account you bought with.
Does my progress sync between my iPhone and iPad?
Yes, automatically, through iCloud, when both devices are signed in to the same Apple Account with iCloud turned on. A new iPhone picks up where you left off.
Can I listen to a chapter?
Yes. Open a chapter and tap the headphones button. It reads the section with your device's own voices, highlights the passage being read and moves on to the next section by itself. Use the speed button for 0.75× to 1.5×. For the best voice, download an enhanced voice in your device's accessibility or text-to-speech settings. VoiceOver and TalkBack are fully supported too.
Is my progress backed up on Android?
Yes, through Android's standard backup to your Google account, when backup is on in your phone's settings. A new Android phone restores it when you set it up from your backup or transfer from your old phone.
How do I move my progress between iPhone and Android, or keep a backup?
Tap ⋯ → Export progress, then Save file to keep a backup in Files, Drive or email, or Copy code to paste it somewhere safe. On the other device, tap ⋯ → Import progress and choose the file or paste the code. Importing merges: nothing already on that device is lost.
Do I need an internet connection?
No. Everything, including the interactive labs and quizzes, works offline.
I found a mistake in the content.
Thank you. Email us the chapter, section and what looks wrong, with a source if you have one. Every chapter is fact-checked against its sources and we fix confirmed errors in the next update.
Is my data private?
Yes. The app collects no personal data and has no accounts or analytics. See the Privacy Policy.
Still need help?
Send us an email and we'll get back to you within 24 hours.
support@dividedbits.com